Privacy Policy

Overview

Hope’s Lantern is committed to protecting your privacy online. This Privacy Policy describes the personal information we collect through this website texashopeslantern.com [the “Site”], and how we collect and use that information.

The terms “we”, “us”, and “our” refer to Hope’s Lantern. The term “user” “customer” “you” and “your” refer to the site visitors, customers and any other users of the site. Hope’s Lantern offers counselling services to help individuals and couples with depression, mood disorder, trauma, anxiety and more [the “Services”].

Use of texashopeslantern.com, including all materials presented herein and all online services provided by Hope’s Lantern is subject to the following Privacy Policy. By using the Site or Service and/or ordering a service from the Site, you agree to this Privacy Policy, without modification and acknowledging reading them.

Cookies

We may send cookies to your computer in order to uniquely identify your browser and improve the quality of our service. The term “cookies” refers to small pieces of information that a website sends to your computer’s hard drive while you are viewing the Site. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). You have the ability to accept or decline cookies using your web browser settings. If you choose to disable cookies, some areas of the Site may not work properly or at all.

Information We Collect

We collect information from you when you register on our site or fill out a form.  Any of the information we collect from you may be used in one of the following ways:

  • To improve our website and marketing efforts
  • To improve customer service

We continually strive to improve our website offerings based on the information and feedback we receive from you.

The information you provide may be used to process transactions, send periodic emails, and improve the service we provide. We do share your information with trusted third parties who assist us in operating our website, conducting our business and servicing clients and visitors. These trusted third parties agree to keep this information confidential.

Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.  This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.  We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.  However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Security

We maintain security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no exchange of data over the Internet can be guaranteed as 100% secure. While we make every effort to protect your personal information shared with us through our Site, you acknowledge that the personal information you voluntarily share with us through this Site could be accessed or tampered with by a third party. You agree that we are not responsible for any intercepted information shared through our Site without our knowledge or permission. Additionally, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorized manner.

Children’s Privacy

The Site is intended for adults.  The Site does not knowingly or intentionally collect personal information from children under the age of 18.

Site Activity

We may record information relating to your use of the Site, such as the searches you undertake, the pages you view, your browser type, IP address, requested URL, referring URL, and timestamp information. We use this type of information to administer the Site and provide the highest possible level of service to you. We also use this information in the aggregate to perform statistical analyses of user behaviour and characteristics in order to measure interest in and use of the various areas of the Site.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Changes to this Policy

You acknowledge and agree that it is your responsibility to review this Site and this Policy periodically and to be aware of any modifications. We will notify you of any changes to this privacy policy by posting those changes on this page.

Contact

If you have questions regarding our privacy policy, please contact us.